What happened

State Bank of India used a public-facing advertisement to reassure customers about an official phone number used for communication. The supplied material contains no policy circular, no Reserve Bank of India order, and no banking-sector change beyond the advertisement itself.

Why the UPSC value is low

State Bank of India's advertisement has almost no direct Prelims or Mains value because it does not introduce a new banking rule, a statutory change, a regulatory order, or a structural issue in the financial sector. At best, it is a minor public-awareness reference connected to banking fraud prevention and customer service.

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