Sanchar Saathi initiative of DoT achieves record recovery of 75,000+ lost/stolen mobile handsets in one month
DoT’s Sanchar Saathi initiative reports recovery of 75,000+ lost/stolen mobile handsets in one month for the first time, with workflow and traceability upgrades.
What happened: DoT reports record handset recoveries under Sanchar Saathi
The Department of Telecommunications (DoT) reported that Sanchar Saathi helped recover more than 75,000 lost/stolen mobile handsets in one month on a pan-India basis for the first time since the initiative began.
How Sanchar Saathi works (citizen reporting, network blocking, police traceability)
DoT states that citizens can report a lost or stolen handset through the Sanchar Saathi web portal or the Sanchar Saathi mobile app. After a handset is reported, Sanchar Saathi blocks the handset in the Indian telecom network to reduce misuse. DoT also states that any attempt to use the reported handset generates alerts to the citizen and to the police station to support recovery and return to the rightful owner.
Background and earlier position: scaling recovery performance through coordination
