Sanchar Saathi initiative to prevent misuse of telecom resources in digital frauds
Sanchar Saathi: DoT’s citizen-facing portal and app to curb misuse of telecom resources in digital frauds
- Sanchar Saathi is presented by the Department of Telecommunications as a citizen-facing web portal and mobile app to help citizens act against telecom misuse in digital frauds.
The Department of Telecommunications (DoT) has developed Sanchar Saathi, a citizen-centric initiative intended to prevent misuse of telecommunications resources in digital frauds. Sanchar Saathi is offered through both a web portal and a mobile app, with features focused on reporting suspected fraud communications and enabling citizens to verify telecom assets linked to their identity.
What happened
DoT introduced Sanchar Saathi as a citizen-facing tool to address fraud-related telecom misuse. The initiative is positioned around multiple user actions: reporting suspected fraud communications, checking mobile connections in a citizen’s name, reporting connections that a citizen does not require or did not take, reporting lost or stolen mobile handsets, and checking the genuineness of mobile handsets.
Sanchar Saathi aims to reduce fraud enablement by combining citizen reporting of suspicious telecom communications with verification of mobile connections in a user’s name and handset-related checks, while also supporting actions such as reporting lost or stolen devices.
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