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DoP and TRAI sign MoU for nationwide app-based mobile network performance survey across 5.68 lakh villages

The Department of Posts and the Telecom Regulatory Authority of India will use a mobile app and rural postal staff to survey telecom network performance in villages nationwide.

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Samachar Pathshala Desk
11 Jul 2026 · 1 min
Department of Posts and TRAI MoU for a rural mobile network performance surveyAI generated
Key takeaways
  • The Department of Posts has more than 1.40 lakh rural Branch Post Offices and will conduct field survey operations through its postal network.
  • TRAI will provide the survey application, technical support, training and centralized monitoring for the mobile network performance survey.
  • Gramin Dak Sevaks will collect village-level telecom performance data during routine delivery operations.

The Department of Posts and the Telecom Regulatory Authority of India (TRAI) have signed a one-year Memorandum of Understanding (MoU) for a nationwide app-based survey of mobile network performance across India’s villages. The initiative is designed to generate field-level evidence on telecom quality and to identify connectivity gaps in rural areas.

The survey is significant because it uses the Department of Posts’ rural field network and TRAI’s technical framework to measure service performance across more than 5.68 lakh villages. In UPSC terms, it is an example of evidence-based regulation, Digital India, and use of existing public institutions for last-mile data collection.

What happened

The UPSC angle · GS2 · GS3 · Essay

UPSC may examine how institutional collaboration, last-mile public infrastructure, and data-driven regulation can improve telecom quality in rural India while supporting Digital India and inclusive development.

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