Government data presented to Parliament and separate RBI data show rising customer costs linked to debit cards and low-balance penalties in recent years.
Government data presented to Parliament and separate RBI data are used in a reported analysis to argue that customer-linked costs related to debit cards and low-balance penalties have risen over recent years.
Background and earlier position
RBI guidance in the debit-card and minimum-balance context emphasises customer communication (for charges and penalties) and providing time for customers to restore minimum balances before penalties apply.
