What happened in Odisha

The Odisha government decided to impose a financial penalty on officers responsible for delays in providing public services that are notified under the Odisha Right to Public Services Act, 2012.

The Odisha government announced a penalty of ₹250 per day, with a ₹5,000 cap, for delays in delivering notified services.

The Odisha government also introduced an Auto-Appeal System to strengthen implementation and ensure system-driven accountability.

Background and earlier position

The Odisha Right to Public Services Act, 2012 covers notified public services and sets prescribed time-limits for their delivery.