What happened: IRCTC/Indian Railways penal action for food quality and hygiene violations
Indian Railways and IRCTC reported enforcement action against catering service providers for food quality and hygiene violations. The enforcement actions were based on complaints received over the previous three years, under a rail catering oversight system that uses regular and surprise checks.
Reported penal actions include:
About 58 crore meals are served every year on average by Indian Railways.
Indian Railways reported that only about 0.0008% food quality related complaints are received on average.
The reported enforcement actions were:
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