Third-party evaluation of ABDM (Jun-Aug 2025): impacts on waiting times, costs, access and efficiency
ABDM third-party evaluation (Jun–Aug 2025): waiting time reduction, cost savings, and access gains via UHI interoperability
- ABDM is positioned around digital infrastructure and interoperability to improve health service delivery outcomes.
- UHI is described as ABDM’s key digital gateway that enables seamless discovery and delivery of health services.
The Ministry of Health and Family Welfare reports findings from a third-party evaluation of the Ayushman Bharat Digital Mission (ABDM) conducted during June–August 2025. The evaluation links ABDM’s reported improvements—reduced waiting times, cost savings, and better service access—to its digital infrastructure rollout, stakeholder engagement across public and private sectors, and interoperability through the Unified Health Interface (UHI).
What happened
A third-party evaluation study examined ABDM outcomes over June–August 2025. The evaluation highlights improvements in waiting times, service access, and cost outcomes, with additional emphasis on efficiency gains in the health service delivery ecosystem and enhanced accessibility through UHI.
Frame ABDM as a digital public infrastructure effort where measurable outcomes—waiting times, access, affordability, and efficiency—depend on interoperability (UHI as a gateway) and coordinated implementation across public and private actors, with equity outcomes for women and underserved populations.
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