One Stop Centres under Mission Shakti expand integrated support for women affected by violence
Mission Shakti’s One Stop Centres (OSCs) and integrated helplines expand support for women affected by violence

- OSCs provide integrated and immediate support to women affected by violence and women in distress in both private and public spaces.
- The government reports integration of OSCs with the Women Helpline (WHL) and further integration of WHL with ERSS-112 and Child Helpline 1098.
- The government describes Shakti Sadan as a merged, integrated relief and rehabilitation home for women in distressful situations including trafficked women, supporting shelter, counselling, health services, vocational training, and social security in convergence.
What happened
The Ministry of Women and Child Development reported expansion of One Stop Centres (OSCs) under the Mission Shakti framework. OSCs provide integrated and immediate support to women affected by violence and women in distress in private and public spaces across India, and the programme has been scaled alongside service convergence through helplines and referrals to longer-term support homes.
Background and earlier position
Use the OSC scheme to examine how a welfare programme moves from “service availability” to “service accessibility” via helpline integration, referral pathways, and continuum of care—from emergency support to rehabilitation and safe accommodation.
